About Us

The Electronic Staff Record (ESR) programme is a Department of Health (England) led initiative, providing an integrated HR and Payroll system across the whole of the NHS in England and Wales (with the exception of two organisations).  It is the largest programme of its kind in the world.

This website explains how the ESR system works, the efficiencies and quality and productivity benefits it delivers for the NHS and the potential benefits to fully exploiting the ESR Model Office.  For detailed background information about the ESR programme, contact the NHS Programme Management Office at esr.communications@nhs.net