Response to the Francis Report

In December 2013 the NHS ESR Central Team published a paper in response to the Francis Report.  The response paper itself was published as an aid for NHS organisations to consider when producing local workforce management plans - including actions to address specific recommendations contained within the Francis report.

We then hosted a follow up webinar that was designed to help NHS Execs, particularly HR and Nursing Directors, to better understand the areas of functionality outlined in the ESR Francis response paper.  These webinars explored how the provision of reliable information about your workforce can lead to a programme of activities to better manage and support the NHS workforce and associated competence.

In this section of our website you will find a range of resources available to you; the ESR Francis response paper, the webinar slides and the FAQs that came from all four webinars.

A recording of the webinars will be available here at a later date (we will notify you via our Latest News section)

If you have any questions about the response paper please contact us at

If you wish to discuss in more detail how ESR can support you to meet the workforce related recommendations, or wish to undertake the ESR Health-check please contact your ESR Account Manager